Overview
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Opening times
Monday: 10:30 AM – 10:00 PM
Tuesday: 10:30 AM – 10:00 PM
Wednesday: 10:30 AM – 10:00 PM
Thursday: 10:30 AM – 10:00 PM
Friday: 10:30 AM – 10:00 PM
Saturday: 10:30 AM – 10:00 PM
Sunday: 10:30 AM – 10:00 PM
A fast-casual restaurant chain location in Westport, Connecticut, known for its burgers, hot dogs, and shakes.
Running chef
No specific running chef for the Westport location is mentioned in the provided information.
Insights
Last updated: 1/23/2026, 9:01:40 AM
Key information
Shake Shack in Westport is part of a globally recognized fast-casual chain known for its quality burgers, hot dogs, and shakes. It opened its doors in Westport on July 20, 2011, bringing its 'world-famous' menu to the area. The concept focuses on elevated American classics.
Customer perception
Customer feedback is mixed but generally positive. Many praise the food as delicious, fresh, and piping hot, with specific mentions of great hamburgers, fries, and bacon. The Westport location has been highlighted by some as one of the best Shake Shack locations in Connecticut, with clean restrooms and a welcoming atmosphere, particularly due to exceptional staff members like Michelle. However, some negative experiences include issues with DoorDash orders (missing items, lack of sauce options), perceived unwelcoming service, and criticism regarding the quality of chicken nuggets (oily breading, minimal chicken).
Additional details
The Shake Shack in Westport, CT, is located at 1849 Post Rd E. It opened on July 20, 2011, expanding the presence of the 'world-famous' brand, which also has international locations like Dubai.
Cuisine highlights
Dietary options
While specific dietary options for the Westport location are not detailed in the provided information, Shake Shack as a chain typically offers accommodations such as gluten-free buns and vegetarian options like the 'Shroom Burger.
Best times to visit
The restaurant operates daily from 10:30 AM to 10:00 PM. No specific peak times or ideal days to visit are mentioned in the provided information.
Awards & recognition
World-famous offerings (as described by CT Bites) • 2011
Photos
Menu
News Feed
SCCG Management reports that Shake Shack will open 10 new restaurants in PENN Entertainment casinos in 2025.
Source: SCCG Management
Published: 10mo ago
Related entities
Shake Shack plans to open 10 new locations within PENN Entertainment casinos.
Source: SCCG Management
Published: 10mo ago
Related entities
Debbie Kandel's January 1, 2025, Debbest Israel article reviews the resilient Israeli restaurant scene of 2024, a year marked by war and reduced tourism but also a surprising number of new openings. The article highlights a significant...
Source: Debbest Israel
Published: 15mo ago
Related entities
Reviews
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Google reviews
Open in Google Maps4.0
Shake Shack
Korean flavors meet Shake Shack classics 🇰🇷🍔🔥
Tried the Korean-inspired lineup at Shake Shack and it absolutely delivers. The K-Stack BBQ Burger brings the perfect combo of smoky, sweet, and savory with that bold Korean BBQ flavor layered over a juicy Shack burger. And the K-Stack Chicken Bites? Crispy, saucy, and dangerously snackable.
Sweet heat, big flavor, and another solid stop for a quick bite.
#ShakeShack #KoreanBBQ #BurgerTime #ChickenBites #foodexplorertribe
5.0
What An experience let me tell you! Michelle was all of the atmosphere and entertainment we needed. What an absolute Gem of an employee she is. Made our whole experience. She was chatting it up with every customer, playing with the kids, cleaning house, crackin jokes. What an absolute asset to the company. It was like coming into mommas house and she was there to take care of you! If we weren't just passing through we'd be beasties. Absolute must stop!
Food was delicious and super fresh as always! Thanks Michelle! ❤️
5.0
Stopped by this shake shack location on the way to Boston for lunch. I am not sure why there are so many bad reviews but this location was one of the best shake shack locations in CT i have ever been too. Food came in piping hot and was absolutely delicious. Restrooms were also clean to use.
1.0
Placed a DoorDash order. I ordered three items. Got the delivery in a sealed bag. One distinct item was missing. How hard is it to read items on your end in the store from a DoorDash order and make sure to verify each item your customer ordered is actually in the delivery bag? Also…. if I order a 10 piece chicken nuggets…. why don’t I get the ability to receive two sauces? Or… if I’m willing to even pay for a second sauce… why do you not have a section on your DoorDash menu where a customer can add additional sauces to their order for a fee? These are both common sense issues. Do better.
2.0
I was not greeted when I walked in, however I was being stared at me while I stood by the register, even then I was not acknowledged. I then figured out that I could order at the kiosk which was not what I wanted to do.
There was a delivery driver waiting ahead of me which wasn’t even acknowledged, he has to stand there for a while waving his phone.
At the same time, a few Caucasian patrons came in after which were all greeted on entry and had someone take their order immediately with a smile. That is when I started to feel the unwelcoming silence.
Waited about 12 minutes for 4 orders of chicken bites.
The dining room was clean to the eye and there was ample seating do those who dined in.
The nuggets were very breaded with minimal chicken. While eating the nuggets warm, we could taste the oiliness from all that soaked up in the breading. Once it cooled down, the breading starts to fall off the little piece of chicken.
The most interaction I had with the staff was when the very nice gentleman shouted my name when my order was ready.
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