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The worst dining experience I’ve ever had in Milan — no exception.
The restaurant manager claimed to speak fluent English, yet conveniently pretended not to understand and ended up adding an extra dish we never ordered. The extra dish — fried mussels priced at €25 — was unacceptable in every sense. One mussel was rotten and emitted a foul smell, while another contained a foreign object. When we showed this to the manager, he took the plate away and returned twenty minutes later with nothing more than a casual, “The chef is sorry.” Despite this, the dish still appeared on our bill.
After eating that spoiled mussel, I felt extremely nauseated and explained the situation to the waiter, requesting to cancel one of the main courses. I was told that it was already being prepared and could not be canceled, yet it only arrived half an hour later.
When it came time to pay, the waiter, Leo, didn’t even show us the bill for confirmation. He simply brought the card machine and asked me to tap. Only after the payment went through did he hand us the itemized receipt, and that’s when we realized that the bad mussel dish had been charged in full.
We tried to discuss a refund for the spoiled dish with the person in charge, but his attitude was shockingly rude. He even insulted us several times. After disappearing into the kitchen for ten minutes, he came back, angrily threw €25 in cash on the table, and shouted at us to get out of the restaurant. When a colleague asked what had happened, he twisted our words to make it sound like we were being unreasonable customers.
We did not take the cash. Before leaving, we told the manager that this review would be written — he showed no concern at all.
After returning home, I developed dizziness and nausea, clear symptoms of food poisoning.
To anyone reading this: please value your precious dinner time. If you don’t want to risk eating spoiled seafood and being treated disrespectfully, avoid this place at all costs.
I’m sorry that the attached photos may look unpleasant, but they show the reality of what you might end up eating here.