Brat Climpson'S Arch

The service was far too slow. We waited more than an hour before receiving our food, which really affected the experience. What was disappointing is that no gesture was made from the restaurant — no apology beyond words, no reduction on the bill, and nothing offered on the house despite the long delay. This is something that definitely needs to be improved because good food alone is not enough to make customers want to come back. The food was good overall.

The restaurant is set underneath the railway and at the original Climpson & Sons coffee roastery where they have still kept the original roasting machine. The atmosphere is rather casual but the trains running overhead are noisy and a nuisance when dining. The inside chairs and tables are considerably nicer than the outdoor seating which consists of brightly coloured plastic school canteen-esque chairs. The starters were good however the mains were subpar for the price. The pace of service is deserving of strong critique - we were the first guests to arrive in what was an empty restaurant and it took an hour for us to be served our starters... For this reason - I will not return.

I used to love Brat and visited often, but yesterday was deeply disappointing. I had introduced it to guests visiting from Korea as one of the best restaurants, but it ended up being one of the worst dining experiences. We spent almost an hour just eating the appetizers. Even the butter for the bread — which should normally come immediately — only arrived after more than an hour, and only because we asked about it. We were told there was no John Dory available, so we ordered lemon sole instead… but then John Dory arrived anyway. ??? There was also a hair in the anchovy bun. To be fair, the John Dory and the bun were removed from the bill and given as complimentary dishes. Still, yesterday was honestly shocking. I wish the restaurant had informed guests in advance if there were operational issues happening that night. Every table seemed to have the same frustrated expression. Ironically, despite all of this, the food itself still tasted good. I sincerely hope Brat returns to its usual standard soon. Even after this experience, I would still be willing to visit again.

Went on NYE's for early dinner, was sat in the corner so was a bit cold but the waitress did try and move the heaters. I know was NYE but is my second visit and the food is disappointing. The dishes are really hit and miss, but mostly miss. The texture of the chorizo and blood sausages was poor, mush in casing.. The chicken in the rice was heavily smoked and full of bones, not enjoyable to eat. The beef tartare was ok, but didn't need the crunchy bits, the grilled hispi cabbage or squash was probably the best dish we had. Just poor overall execution, and acceptance of mediocrity, for a relatively expensive meal. I wouldn't go again, especially to that location.