We stopped by on a trip through and although they were busy as one-armed paper-hanger, the service was amazing. The manager (Brandon?) was handling multiple roles and seemed to have a great rapport with team members who were willing to step up and do whatever it took. He even worked the register himself. There was a young (20-ish) African-American girl working her tail off doing just about everything with a smile on her face - I'd like to give her a specific shout-out, but I didn't catch her name.
I ordered a large family meal from here. Sat at a table to doom scroll while waiting for the chicken to be prepared. I could barely get my phone before it was ready. None of the chicken had the heat lamp dryness. It was all fresh and juicy. The cashier was very friendly as well.
Food was not separated correctly. I had two kids meals a 4 piece tender combo and a 7 piece tender combo. All of my tenders were in a box I was missing 1 kids fry and both kids cookies on top of missing the rolls that went with all meals.
We ate as much as we could. The fried pickles were definitely soggy and not crispy at all. I had to stop eating them because they were way too spicy. My husband had to stop eating them soon after me. Please tone down the spicy and turn up the crispy. We love eating the chicken and were craving friend pickles. I think we’ll have to pass up the pickles there next time unless the ingredient changes.
Chicken Express really has the best chicken in town! Service is excellent. Employees are always so helpful. The last time I had gone inside, an employee named Leslie was so kind and very helpful!
