3
Rock-hard noodles. I ordered the rice noodle with braised beef. The rice noodles are too hard without tenderness, feeling like undercooked. I brought the bowl to the staff and they apologized and remade one for me. The new one came back no better than the first one. They are just consistently bad.
Either your staff needs more training of how to cook rice noodles properly, or your recipe and SOP (if they exist at all) need to change.
Staff is good, they tried to be helpful, but unfortunately the noodles tasted the same. Beef is great though.