A cafe located within the Tesco store in Buckingham, offering a variety of hot food, drinks, and coffee. Customer reviews indicate friendly staff and good food.
Running chef
No information regarding a specific running chef for Tesco Cafe, Buckingham, was found in the search results.
Insights
CafeBakeryBrunchBritishBudgetBreakfastBrunchLunchAll Day
Last updated: 7/9/2026, 4:29:33 AM
Key Information
Tesco Cafe in Buckingham is a casual cafe located within the Tesco Superstore. It offers a convenient spot for shoppers to grab basic cafe food and drinks, including breakfast and coffee, as part of the larger supermarket chain.
Customer Perception
Customer feedback is predominantly negative, highlighting significant issues with food quality and service. Common complaints include food being served cold, small portion sizes (e.g., soup), and dishes like eggs being overcooked. The customer service is frequently described as poor, with staff and managers (e.g., Chelsea, Anca) being rude, unhelpful, and unwilling to address complaints or policy issues, such as refusing hot water for a customer's own caffeine-free tea. Long wait times for refunds for unsatisfactory meals have also been reported.
This cafe is part of the larger Tesco supermarket chain, providing a standard, convenient dining option for customers within the Buckingham Superstore.
Limited accommodation for specific dietary needs. One customer was refused hot water for their own caffeine-free tea due to an 'allergens' policy, suggesting a lack of flexibility beyond standard menu offerings.
Best Times to Visit
No specific best times to visit are mentioned in the available information. As a supermarket cafe, it likely experiences steady traffic during typical shopping hours, particularly breakfast and lunch.
2
Ordered a bowl of tomato soup cost £4.50! When it arrived, it was barely covering the bottom of bowl, about 1 inch of soup in bottom of bowl, asked staff if this was full portion, she said it was, when I tasted it, was stone cold, no butter served with dry sour dough toast, the picture on the ordering console shows a very different full bowl of steaming hot soup, with toast and butter, very disappointed won't be returning!
The quality of the food has declined significantly since my last visit. When I returned my meal because it arrived cold, the red-haired woman who manages the café responded rudely and raised her voice at me, as though I were to blame for the food not meeting basic standards.
The customer service and policies in their cafe lack common sense. I cannot tolerate caffeine for medical reasons and therefor always carry my own caffeine free tea bags . I was refused a cup of hot water and some milk by the manager of the cafe because she says their policy states they don’t allow customers to drink their own drinks in the cafe due to allergens. Tesco you should review your policy in this instance or provide caffeine free drinks. Decaffeinated doesn’t mean caffeine free!
Chelsea who is the manager, refused to speak to us after a way under par breakfast and left Finlay to deal with us. Finlay was exceptional and clearly distressed about the lack of support from his manager. The eggs were overcooked and the rest of the food was cold. We couldn't eat anything and had to wait nearly an hour for a refund. This is the 2nd time that we have received poor food and we will not be returning. My partner works in hospitality as a chef and he would never treat customers or his staff in this manner. Hats off to Finlay and Chelsea needs speaking to as she clearly lacks the skills to be a manager let alone a chef.
I have come here a handful of times since it opened but after my last visit I won’t be returning. The service from Anca (or something similar to that) was genuinely awful. She brought our drinks over and just dumped the tray on the table and walked off. She didn’t say anything at all, didn’t even look up. Just walked over dumped the whole tray down then walked off leaving a dirty tray on our table. The food was really mid, the standards have clearly dropped. A bit of seasoning would go a very long way. It was all cold as well but with Anca walking round with a face of a slapped arse, didn’t make us feel like we could approach her to raise this. Genuinely shocking! Won’t be returning as long as Anca is there.
