
DariaGoogle review • 4 months ago
Google
This Madison location is lovely but one staff member in particular has absolutely ruined the way I feel of this beloved Butterfield location.
I live in the neighborhood and come here often. Recently I was here and ordered one of the pizzas. The guy behind the counter heard me speaking in Spanish to my mother on the phone, and from then on he wouldn't speak to me in English. I told him I felt more comfortable speaking in English, he laughed in my face, turned around to his colleague and said "she thinks she's white"
I was floored!
I could not believe he was being so disrespectful. I didn't want to be in the store any longer so I asked him to please take my pizza out of the oven so I could leave, I didn't care that it wasn't warm yet, I just wanted to get out of there. He completely ignored me and walked away. I had to ask somebody else behind the counter if they could please get my pizza.
I have included pictures of him because I believe the store should sit him down and explain to him that his behavior is unacceptable. This experience has left a bad taste in my mouth and I have been avoiding the store ever since.
I want to feel comfortable shopping here, given that it's the closest grocery store to my home but if I ever see this guy here I will be avoiding him.