
Google
I’ve wanted to visit since it first opened, and I finally made a reservation to celebrate anniversary. While there were both pros and cons, I left deeply disappointed. I do not plan to revisit.
Pros:
• The quality and taste of the lobster and crab were satisfying.
• Orders arrived within 5 minutes, and the serving speed was quick, so there was no waiting time.
• It was my first time at a buffet offering unlimited caviar, and I enjoyed being able to help myself to multiple servings.
• The sushi quality was okay.
• Sukiyaki and tempura were made fresh on the spot, ensuring they were served fresh.
• Located on the 52nd floor, it offers a luxurious atmosphere with a view of the Han River at night.
Cons:
• The uni (sea urchin) was very disappointing. Although it was stated to be from Canada, its quality was poor. After trying two pieces, I couldn’t eat any more. Uni is my favorite, and I had been looking forward to enjoying it, but I couldn’t enjoy it at all, leaving me extremely disappointed.
• The service was also very underwhelming.
Some of the staff displayed a lack of professionalism. I even wondered if they had received proper training.
Specifically, I was shocked by the way and tone in which they spoke to customers. I couldn’t believe my ears, but since it was a special occasion, I tried to overlook it.
While I didn’t expect hotel-level hospitality, the lack of basic service principles was evident, which left me greatly disappointed.
• The 2-hour time limit felt far too short. While enjoying conversations with family and eating at a relaxed pace, we barely had time for dessert, taking only a bite before we had to leave.
The dimmed lighting toward the end and the noise from staff clearing tables and tidying up disrupted the experience. It didn’t feel like a space where you could enjoy your meal at leisure.
I was so disappointed and I think it was just a waste of $400