3
Good food and amazing view, but the experience lacks Michelin-level refinement
Hytra is overall a good restaurant with a beautiful location, but the service and attention to detail do not currently live up to its Michelin status or price tag.
Arrival was disorganised. The entrance was marked 'Fuga', and after being told to wait outside, we were forgotten and eventually had to let ourselves in.
We ordered the large tasting menu with the wine pairing. The food itself was delicious, and there were a few standout dishes. The panoramic view of the city is also amazing.
While the staff was polite, the service flow struggled. There was a lot of waiting time between courses, and our main waiter was quite difficult to understand in English. At one point, a main course was served without its paired wine, and we had to wait until we were halfway through the dish before catching a waiter's attention. Later on, I asked for a toothpick, which ended up taking 20 minutes and required me to ask three different waiters four times.
The setting lacked wow-factor, refinement and attention to detail. We noticed mismatched chairs, tangled cords on the floor, and plastic paper towel dispensers in the restrooms.
In conclusion, the kitchen delivers very good food, but the logistics, the setting, and the attention to detail need a lot of tightening to provide a smooth, Michelin-level experience.