Google
★★★☆☆
I was pretty disappointed with our experience here. While the pizza itself was tasty, the service left a lot to be desired, especially when you are charged for it.
We actually stopped by earlier in the day to make a reservation because we had been advised that this was the best way to get a table. We were told a reservation wasn’t necessary and to simply come back later. So that’s exactly what we did.
When we returned, there was no one at the entrance to greet guests. We flagged down a waiter, who told us to wait at the podium and that someone would be with us shortly. After waiting with no one appearing, we asked another server, who scribbled our name on a random piece of paper from his pocket and told us to wait by the steps.
We watched several groups who arrived after us get seated before we finally had to ask yet another member of staff what was happening. We were then seated quickly, but unfortunately at a table right beside the kitchen. Between the heat coming from the kitchen and the already hot Italian weather, we spent the entire meal sweating through our clothes.
Our server wasn’t particularly attentive. He simply came over, took our order, and left. To be fair, the pizzas arrived quickly, and they kindly split our Diavola pizza for us, which was a nice touch.
The biggest frustration came at the end of the meal. We had to flag down three different servers to ask for the bill, but none of them ever came back. After waiting quite a while, we eventually went inside to pay ourselves, only to be told off for not asking our server—which, of course, we had already done multiple times.
To make matters worse, there’s a €2.50 per person service charge. Based on the level of service we received, I don’t feel it was justified.
As for the food, the pizza was good. It had a nice flavour, there was a great selection on the menu, and the Diavola we ordered was enjoyable. However, it wasn’t anything particularly memorable compared to other pizzerias in the area.
Overall, if you’re on holiday and have plenty of great pizza options nearby, I wouldn’t go out of my way to eat here. Good pizza can only make up for so much when the overall experience is this frustrating.