Chipotle Mexican Grill

Key Information

Chipotle Mexican Grill in Queens offers a fast-casual dining experience focused on customizable Mexican-inspired dishes like burritos, bowls, salads, and tacos. Known for its commitment to 'responsibly sourced and freshly prepared' ingredients, customers can build their meals to their exact preferences.

Customer Perception

Customer feedback for this Queens location is mixed. Positive reviews frequently praise the friendly and hardworking staff, highlighting individuals like Angel and Carolina for excellent service and care. However, numerous negative reviews point to significant issues, including receiving raw chicken, brown guacamole, undercooked rice, and burnt chicken. Customers also report problems with orders, such as missing double protein, and frequent unavailability of ingredients like brown rice, lettuce, forks, and napkins. Some reviews also mention passive-aggressive cashiers and overflowing trash bins, indicating operational inconsistencies and a perceived lack of management oversight.

Additional Details

Chipotle Mexican Grill is a popular chain known for its assembly-line format, allowing customers to choose their ingredients as their meal is prepared in front of them. The brand emphasizes fresh ingredients and offers catering services.

Cuisine Highlights

Dietary Options

Best Times to Visit

While no specific 'best times' are mentioned, reviews suggest that the restaurant can be busy, with stock issues (running out of ingredients) occurring as early as 9 PM. Visiting outside of typical peak dinner hours might help avoid these issues.