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1. horrible service. i was given a dirty fork (i could feel the dried food left over on the fork and it was very visible🤢) so i signaled for the waiter, she came over and took the fork without asking about the issue, she left me with my mouth open about to speak and ignored it just to bring me back a clean one then rushing off before i could say a word, whats even worse is that she threw it back in the drawer instead of taking it back to the kitchen to be washed again.
the waiters asked the people around us if they liked the food but didn’t ask us which i suspect was because we looked younger so werent taken seriously
2. i ordered the pizza, as you see in the attached picture the pizza is paper thin, its like i ordered an open sandwich instead of pizza. i ordered matcha, tasted like tap water, they didnt even invest in a good matcha brand its disappointing.(but to be fair i told them to take it back and off the bill after one sip and they did it as asked) their tiramisu was nice though. their desserts look good as shown in the pictures.
3. the tables for two are tiny, it was so small that our feet kept hitting each other when we sat infront of each others, and when you try to leave you have to squeeze between the tables with no space! the bathroom was small too, for a restaurant that size it doesn’t accommodate to the demand, the girls were stacked in the small shared bathroom area and there were two stalls only.
OVERALL: wouldn’t come here again, it was a bad experience, you expect to be treated with basic decency when you go to a nice place but we were treated poorly and the quality is less than mediocre, VERY disappointing.
i wouldn’t have wrote a negative review just because i dont like the food, taste is personal opinion, but the treatment is what bothered me. THE STAFF SELECT CUSTOMERS THEY THINK ARE WORTH SERVING AND TREAT THEM NICELY, AND TREAT OTHER CUSTOMERS POORLY. the entitlement is so odd, all that is required of you is to not be disrespectful, i dont need your kindness, just decency, but they were selective of who they treat well, they were laughing and joking with some customers and then not even look me in the eyes when i try to request something… This needs to be investigated by the manager.