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Wow this place sucked. We had a very disappointing dining experience at Lulu’s Kitchen & Bar in Sag Harbor.
Our server rushed us from the beginning. Encouraged us to order several appetizers, asked how we wanted the food coursed and then the kitchen brought every single dish—appetizers and entrées—out at exactly the same time. There was so much food delivered at once that it literally didn’t fit on our table. The appetizers weren’t served as a first course, and by the time we could get to some of the entrées, parts of the meal had already gone cold. And some was cold from the get go.
The most frustrating part was that our server acknowledged that this shouldn’t have happened and recognized it was a mistake, but nothing was done to correct it. No effort was made to pace the meal, replace the cold food, or otherwise make the situation right.
The food itself was only average—about a 6/10. It wasn’t bad, but it certainly wasn’t memorable enough to make up for the poor service.
To top it off, after we received the check, we waited about 15 minutes for our server to come back and collect our payment, despite the restaurant not appearing especially busy.
For a restaurant at this price point, you expect attentive service, proper pacing, and better execution. Instead, the entire evening felt rushed, disorganized, and ultimately frustrating. Overall, it was a bad experience, and unfortunately I can’t recommend Lulu’s Kitchen & Bar.We had a very disappointing dining experience at Lulu’s Kitchen & Bar in Sag Harbor.