Portetta Hotel

My wife and I have stayed at this hotel many times over the years, and it never fails to impress. The accommodation regardless of room type you book is of the highest standard, and the level of service throughout the hotel is outstanding. The management team are always very accessible and super helpful, I think more than I've seen in any other hotel in which I have stayed over the years. That culture clearly filters through to the rest of the staff: reception and room service are excellent, and nothing ever seems too much trouble. A special mention goes to the maintenance man, who went above and beyond by fitting snow socks to our car for the journey home which was much appreciated. The location is the icing on the cake, sitting right on the edge of the piste for true skiing convenience. Courchevel 1650 also hits the perfect balance for us: high enough to offer reliable snow, but not so high that altitude affects sleep significantly. An outstanding hotel in every respect, and one we’re always happy to return to.

Great place to stay in Courchevel 1650. The staff and service were fantastic. The restaurant was great. The rooms, the position (ski in ski out) without peer. It comes with its own ski and rental shop. Skis are waiting for you in the morning and taken from you at night. Boots are racked and dried overnight. The ski staff know all there is to know about ski equipment, ski conditions, weather etc. l can't rate this place highly enough.

The Portetta is actually that rather rare thing: an extraordinarily well-run hotel. Full disclosure here. We are regular guests and have been returning, as many, many others do, at least once, often twice, a season for the last seven or eight years, including, quite miraculously, during the pandemic. The reasons we keep going back are manifold but obvious. Superb location, metres away from the Ariondaz bubble in Courchevel 1650 Moriond. Friendly and very well-run ski room, with a wide range of the latest equipment for skiers of all levels. Super comfy and practical bedrooms, with plenty of often overlooked storage space. Top of the range linen, including high thread count bed sheets and luxurious towels. Plentiful hot water at key junctures of the day with excellent water pressure – not always a given in ski hotels! Faultless, and always friendly, housekeeping. These may be the basics but they are fundamental to the success of any such establishment and, in all our years of visiting, we have never known the Portetta to get them wrong. Unsurprisingly, the Portetta is a very popular Three Valleys location, with its buzzy outdoor terrace and justly renowned rustic Italian restaurant, ‘Cucina Angelina’ by Angela Hartnett. Even residents must ensure they reserve a table. The cosy, traditionally decorated, salon is, however, for hotel guests only and serves a huge range of drinks including well-executed cocktails and delicious hot chocolates all day. As with any great hotel, the backbone of its success is the staff. The Portetta runs on the infectious energy of a mainly very young team of bilingual 20-somethings, for whom nothing is too much trouble. The reception/front of house team are warm, welcoming, professional and somehow able to magically resolve any challenge, be it a complex room combination, a simple ski pass or a coveted terrace table at any number of Courchevel’s lauded mountain restaurants. This seamless hospitality is quietly and adroitly orchestrated by the always affable and accessible Portetta manager, Nicolas, who is frequently to be found making his rounds of the terrace and the salon in a rotating selection of very singular sweaters. The festive season at the Portetta is particularly special with the staff and the kitchen team pulling out all the stops to help the guests, and particularly the many young families, celebrate Xmas and New Year in style. Be warned: you need to book early! Very highly recommended!

We stayed here for the 2nd time, in a standard room, first time being 10 years ago when this hotel was truly upmarket, when the food was of a much higher standard and the clientele was still British but mostly couples or families with teenage children. This time around, the chaos reigned: small children were running a-mock, the food was mostly disappointing (we were served rancid foie gras!) and the service was shambolic! The bar staff need to brush up on cocktail ingredients and learn some barista skills. It’s incomprehensible that in the middle of the French Alps the bar staff doesn’t know how to make a pot of cafetière or Negroni (it was so watery due to lack of gin). The food at breakfast was good with only one off-day when we were serve inedible omelettes. The best service in the hotel was provided by the ski shop, who’d bring you your ski boots and skies and put them back away the end of the day. The reception team were polite and helpful but most of the waiting staff were gap year like students. Location is still the highlight feature of the hotel and if the cocktails were up to the scratch, the hotel terrace and live bands would have given us a great apre ski moment .

Simply the best ,the hotel is in a perfect location for ski in and out. The hotel is cosy beautifully decorated with a welcoming atmosphere and staff. The food is delicious especially when the sun is shining sitting outside on the amazing terrace. It’s my happy place . Merci