Tuscany Hotel Bar is part of the Val di Luce Spa Resort, offering a fine dining experience within a luxurious hotel setting. It boasts ski-in/ski-out access, a unique pyramid-shaped indoor swimming pool, and a well-regarded spa with an external hot tub surrounded by snow. The hotel is known for its great interior design and comfortable rooms, making it a popular destination for ski holidays and relaxation.
Customers generally praise the hotel and its restaurant for beautiful and spacious rooms, excellent interior design, and a fine dining experience, particularly highlighting well-prepared seafood dishes and a fantastic breakfast. The staff is often described as friendly and efficient. However, some guests have reported issues with billing errors, intrusive business conferences impacting guest lounge access, and poor communication regarding spa access rules and extra charges. A significant concern raised recently was the cancellation of bookings due to early seasonal closure and subsequent difficulties in obtaining refunds.
Additional Details
The Val di Luce Spa Resort features a distinctive swimming pool housed within a pyramid structure. It also offers a dedicated playroom for kids, though one review mentioned an 'odd older guy as the animator'. Ski rental is conveniently available on-site.
The hotel and its restaurant are ideal for the winter season, especially for skiing enthusiasts, given its direct access to ski lifts and amenities like ski rental. The external hot tub surrounded by snow is a unique winter attraction.
1
The hotel looks good but the staff will not even listen if you have a situation, but they will speak over you. For example, nobody told us and it is not even written in the file that we received with hotel information THAT CHILDREN ARE NOT ALLOWED TO USE THE POOL AFTER 17.00 PM.
So, be aware, they are better with animals than with children!
We spent a great time here at the Val di Luce Spa. The rooms were beautiful and big. There is a swimming pool inside a pyramid, which was surprising. In the winter season you are able to easily ski right to the lift without removing your skies.
The best hotel in the Abetone area. Great interior design and furniture. Nice rooms, beds, bathrooms and balcony in the Family room with 2 bathrooms. Fine dining restaurant with many seafood dishes well prepared. Nice wine list. Very nice SPA and great hot tub area with multiple tubs. I love the external hot tub surrounded by snow. Dry sauna and Turkish bath. At the end of the ski season the baths area needed some work and repairs. Good playroom for kids with many toys but odd older guy as the animator. Staff very friendly and efficient. Remenber the prices of what you buy and charge on your room. I got my final bill a little overcharged but they were quick to take off some charges that i didn't agree with. Final room rate, wine price error and dessert charges. Consider that i got a nice low rate for the Family room so maybe they got confused.
Great hotel and rooms and very attentive staff across the whole hotel. Everyone makes you feel welcome and nothing is too much trouble. This was our 3rd visit and it was good to see the same VDL team. Our room was very clean and comfortable and we did not have any complaints at all. The food was great as usual and the included breakfast fantastic for the ski day ahead. We left early for our flight and the reception had a breakfast bag which was also very good.
Whilst we had a great break and this was our 3rd visit, we found that the day conferences that the resort had organised for various companies were very intrusive and sometimes noisy. The conferences also meant that you could not use the lounge and we along with other guests were either confined to the bar, or the reception seating. If business conferences are to continue on the scale we saw then the hotel should invest in another other lounge for guests to enjoy.
In conclusion, a good hotel but spoilt by business conferences when you actually go away to relax. Guest lounge required!
Booked a room in November 2023 for my partner’s birthday in March 2024. At the last minute the hotel contacted me to say they were closing the winter season earlier that year and were cancelling my booking. It’s now August and I still haven’t even received a refund. Do I have to wait until the winter?
