An award-winning Arkansas roaster known for world-class coffee, thoughtful design, and intentional sourcing, with a coffee bar located in downtown Bentonville.
Onyx Coffee Lab in Bentonville is located in booming downtown, just off the main square, adjacent to the farmers market. It serves as a coffee bar and offers various food items. The company is known as an award-winning Arkansas roaster, recognized for world-class coffee, thoughtful design, and intentional sourcing. Their headquarters in Northwest Arkansas also houses a training lab, roastery, bakery, and events space.
Customer Perception
Customer perception is generally positive, highlighting its reputation for world-class coffee and thoughtful design. The Bentonville East location is noted for having unique food offerings not found at other Onyx cafes.
Onyx Coffee Lab operates multiple locations, with the Bentonville 2nd St location being a prominent coffee bar. Their headquarters in Northwest Arkansas is a comprehensive facility including a roastery, training lab, bakery, and event space, reflecting their commitment to the entire coffee process from sourcing to serving. They also have 'Onyx at the Preserve' which seems to be an extension or related venture.
Being adjacent to the farmers market and myriad local events, it would likely be an ideal visit during market hours or when local events are taking place in downtown Bentonville.
Awards & Recognition
Award-winning Arkansas roaster
5
5 stars for Onyx Coffee Lab in Bentonville. Easily one of the highlights of our trip.
We were visiting town for a couple days and ended up stopping by to try a few things on the menu, and everything was dialed. The coffee was top tier, super smooth, well balanced, and you can tell they take it seriously. We tried a couple different drinks and each one had its own unique flavor, nothing basic about it.
The space itself is beautiful too, very clean, modern, and just a cool place to hang out for a bit. It’s one of those spots where you can tell a lot of thought went into every detail.
Overall just a great experience. If you’re in Bentonville, this is a must stop.
Did you know this is like, the best coffee in the world? Unfortunately I don't drink coffee so I'll have to take my wife's word for it. The line to order food can get long, like really long. BRING YOUR PATIENCE PANTS! While the line looks long and daunting, it actually moved along relatively quick due to the well oiled machine that this place is.
Food: I orderd the Onyx breakfast sandwich, which was really good, it had lots of thicc bacon on it. My only complaint was the pickled onions were pretty tangy, too much so for my own personal preference. While I don't drink coffee, or caffeine for that matter, I did enjoy a tasty cream soda Olipop from the cooler. My wife had a coffee, couldn't tell you which kind, but it looked really neat with the design poured onto the top. She also had the avocado toast. She enjoyed it, however it was a bit of a small portion and she was still hungry after she had devoured it all.
Service: These people know what they are doing, how to do it, and do it well. As I said, the line was long but it moved along pretty quickly.
Atmosphere: There were so many people inside that between their voices and the music it can get pretty loud. The outdoor patio seating was nice.
Negative reviews definitely need to be read at this point. Been coming here for 13 years. We’ve came here for all of our date nights. Told all of our friends and many different people about this place. At this point we recommend Airship or even 211 cafe has better coffee than Onyx. My last cup went straight into the sink. I mean 7 dollars into the sink. It’s so frustrating to see businesses charging more and more now days but the quality and taste don’t meet that price any longer. I felt like I might get food poisoning from it. It tasted so horrible, like a day old coffee diluted with water. it’s disgrace not coffee.
Can get pretty busy and hard to find space on the weekends nonetheless but good place to lock in. Great studying or work-from-home spot with good outlet access (see pictures!) there is also a huge meeting room you can rent out. Surprisingly food for a cafe was good. I loved my drink, it was a fall special and the burger/sandwich was delicious too. Cheers to a great spot!
Coffee was good and service was quick for being a busy Saturday afternoon! The place had a cozy modern vibe to it, although it was fairly loud with conversation and background music. I appreciated that there was enough room to push my stroller through the line and have next to me while I sat and waited for my coffee.
