Trailside Dairy

What a disappointing place Trailside has become under its new ownership! We stopped by in the afternoon for ice cream and had a very unpleasant experience. To start, when we tried to order the Dole Whip listed on their menu we were told that the machine was being "cleaned." Yet, they had a large container of it sitting right there that they were willing to sell us as a bulk item. If you have the product ready to go in a container, why can't you simply scoop out a single serving? More to the point, why are soft-serve machines being shut down for cleaning in the middle of the afternoon? The cleanliness was disgusting! The ground was covered in cherries that were attracting swarms of wasps! Customers were forced to constantly dodge wasps just while waiting for their orders! These cherries were had been there for a WHILE! Someone really needed to go out there and clean up. To top it all off, when we tried to pay with a gift card with THEIR BRAND NAME on it, the staff refused to honor it. They claimed it was issued under their "previous owners". We even had a receipt for the gift card! Super fun to try and invest in a local business by purchasing a gift card but then be denied using it! Refusing to honor your own gift cards and having an unclean area is a terrible way to retain customers, especially in a LOCAL business.

I've lived in the area for about 5 years now and I love coming here to grab a treat with my daughter. There's a bike path or walking trail closeby also and now that I think about it they even had like a face painting event one year. Super delicious frozen treats and amazing service!

I just stopped to get an ice cream today and I noticed that the American Flag is in pretty sad condition. It’s a disgrace to let the flag going bad like this. SMH

Great quick stop on the Macomb Orchard Trail for some ice cream. Really hits the spot after a ten mile bike ride! Be sure to leave a nice tip for the extra friendly staff! Plenty of outdoor seating to enjoy your treat!

Took my 85 year old dad for a treat. This place was so good! We both had a banana split, I haven’t had one in years but I can say hands down the best I’ve ever had ( fresh strawberries and pineapple plus all the other delicious toppings chocolate, whip cream cherry). This ended up being our lunch and right now not sure if we can eat dinner. Awesome!