Le Chocolat Alain Ducasse

Run. Matcha raspberry was incredible. Not sure how such an Uji level matcha ice cream is available from a chocolate shop? Coffee also good. More seating has become available indoors although it can get loud. Poor acoustics

Yesterday we have been in the Coal Drop Yard shop, and The super gentle Roberto served us very well and everything was fabulous (see the first pic). Therefore we decided to visit this second shop: what a delusion! The table was dirty with dried stains and despite the shop was empty we have to ask to clean it. Then we opt for a passion fruit - yuzu sorbet and that it was made with some not yet ripe fruit so the taste was definitely too much sharpe. — and in any case served with out a glass of water on the side. An unbelievable Big disappointment.

My husband and I visited Le Chocolat Alain Ducasse for the first time, and our experience was made truly wonderful thanks to Noura. Even though the queue for the ice cream was long, she welcomed us with such kindness and patience. She took her time to explain each flavour, sharing details that made the experience feel personal and special. The ice cream was amazing, but Noura’s service is what made our visit unforgettable. Thank you, Noura, for your exceptional hospitality. We will definitely be returning soon.

I had an exceptional experience today From the moment we arrived, the lady provided outstanding service with genuine warmth, patience, and professionalism. She took the time to walk us through all the different chocolate selections, explaining each one with impressive knowledge . Her friendly smile and welcoming attitude made the experience even more enjoyable for both me and my kids. We were so impressed that we came back for ice cream, which was absolutely amazing Everything we tried was delicious and of the highest quality. Nora truly made our visit memorable, and her excellent customer service is the reason we’ll definitely be coming back. Thank you, for such a wonderful experience!