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I just wanted to share some feedback about the Peckham Morrisons.
I shop at Tesco and Sainsbury’s quite a bit and have had some really good experiences there, but honestly, the team at Peckham Morrisons stands out even more.
There’s just a really nice atmosphere in the store. For example, today at the self-checkouts, one of the staff was singing with a couple of customers while helping them scan their shopping. It sounds small, but it genuinely lifted the mood and made the whole experience feel really positive.
A couple of days ago, one of the cashiers was so friendly and chatty, it actually put me in a good mood for the rest of the day. That kind of service really sticks with you.
I know Peckham isn’t always the easiest place to work, but your front-line staff, especially the women on the tills and self-checkouts, are brilliant. They bring a lot of energy and warmth, and it makes a big difference. They’re definitely your magic ingredient.
I’ll be honest, there is one long-standing member of staff who’s not quite as cheerful, but maybe it’s best he sticks to collecting baskets!
Just wanted to say thank you and recognise the team, you’ve got something really good there.