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After hearing so much about Six Senses, I had the pleasure of visiting my first-ever property in the group.
Although I had always imagined Six Senses as more of a resort destination than a city hotel, it was still a pleasure to experience. The highlight for me was definitely the Earth Lab. As an entrepreneur in the field of plants, I really appreciated seeing the hotel’s passion for biology, sustainability, and natural materials.
The room also had several strong points. The bathtub, shower, and bathroom size were a real delight, and the bed was very comfortable. However, I was disappointed that the outdoor terrace, which was part of the room category I paid for, only had uncomfortable seating rather than proper outdoor lounge chairs or armchairs. As a result, I did not get to enjoy the outdoor space in the way I had hoped, which was a real shame.
One small but surprisingly memorable detail was how quickly the elevators opened. It genuinely added to the ease of the experience, and I do not think I have ever experienced such fast elevators in a hotel. On the other hand, the automatic doors to the gym and spa caused issues every time I tried to use them, and I saw other guests struggling with them as well.
The gym was, without question, the best and largest hotel gym I have ever seen. The flooring, materials, design, machinery, and equipment were all extremely impressive.
Where the hotel still needs work is service. The team is clearly trying, but not always in the right way. The tone, energy, and natural warmth are not quite there yet.
Overall, Six Senses London is a smart and comfortable city hotel with excellent wellness facilities, but the interiors did not feel particularly special or memorable for a Six Senses property. It was a good experience, but not yet the fully distinctive Six Senses experience I expected.